Frequently Asked
Frequently asked questions about therapy
Questions
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We have three office locations in Pasadena, Northeast Los Angeles (Highland Park), and Koreatown Mid City Los Angeles in California. We have a pending office in Seattle, Washington as well.
Pasadena Office | 236 West Mountain Street, Suite 202D, Pasadena, California 91103. Office is located off of the 210 freeway, near the intersection of the 134/210 freeway inside the Flintridge Center Building. DIRECTIONS.
Highland Park Office | 5619 N. Figueroa Street Suite #212, Los Angeles, CA 90042. Office is located off the 110 Freeway Via Marisol Exit and inside the historic Highland Hotel building. It is also right off the Highland Park Metro Gold Line stop. DIRECTIONS
Koreatown Office | 3456 West Olympic Blvd Suite 104, Los Angeles, CA 90019. Office is located on West Olympic Blvd in Koreatown/Mid-City, just north of the I-10 (Santa Monica Fwy) between Western Ave and Normandie Ave. DIRECTIONS.
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The Pasadena office has a private parking lot.
The Highland Park office has a public parking lot behind the historic Highland Hotel building (where the office is) and street parking around the building.
The Koreatown office has a private parking lot underground with plenty of street parking during the day.
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Adults, couples, teens, and families with children.
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All sessions are typically 50 minutes for individuals, couples, and families. Sometimes, longer sessions and intensives (up to 8 hours per day) are accommodated on a case by case basis. Sessions are typically 1-2x per week. We typically transition to 1-2x/month after significant progress has been made and we are getting ready to end our therapy work. Recommendations will be made based on your particular situation and needs during the first session.
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It varies. Therapy is not a quick fix. If you are going through a sudden unexpected crisis and are needing support to manage it, it may take only 4-6 weeks. However, if the reason that brings you into therapy is something that has been with you for many years of life, it is likely that it will take at least 3 months to begin to notice progress toward your goals. Many of our clients choose to participate in therapy on an average of 6-12 months, some of whom will move in and out of therapy for many years during different life transitions. How long therapy lasts will be an ongoing conversation that you and the therapist will have during the course of treatment.
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We are out of network providers for most PPO health insurances. We can offer a superbill that you can submit for possible reimbursement. Please check with your health insurance provider to learn about your coverage and reimbursements rates. You may also want to ask about your deductible before you are able to receive a reimbursement.
Please be advised that working with insurance providers can lead to a non-clinical third party to dictate the duration and type of treatment you need in order for reimbursement. In most cases, insurance providers also require a mental health diagnosis for reimbursement which we would be required to submit and may have consequence as it stays on your medical records. Working without insurance ensures greater privacy and provides you with more decision over your own treatment.
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Yes. Marriage and family therapists specialize in treating individuals, couples, and families from a systemic lens that considers various factors within an individual's life including family dynamics, history, and life experiences that contribute to current relationship issues. In doing so, marriage and family therapists seeks to identify patterns that maintain issues, and help individuals, couples, and families to address them at the systemic level. It is deep clinical work focused on addressing the root of presenting issues, rather than settling for short-term fixes.
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Absolutely! Thirty percent of our clientele do not identify as Asian or Asian American. We just offer one of the few spaces where Asian and Asian American therapy is centered and offered by other Asian and Asian American therapists in Pasadena and Los Angeles. There is still a lot of stigma in the Asian and Asian American community and this is one way that we try to break the stigma and make therapy for our community more approachable.
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Yes. We have fully fluent Korean-speaking therapists (Kate & Minji) at Oak and Stone Therapy at the Pasadena office, Highland Park office, and the Mid City/Koreatown Los Angeles office. However, most of our therapists speak Korean conversationally if you’d like to use a mix of English and Korean during your sessions. Our Korean-speaking therapists offer virtual therapy for Korean-speaking for residents living in California (e.g. Glendale, La Crescenta, La Canada, Koreatown, South Bay, Torrance, Orange County, and the Bay Area San Francisco), as well as beyond the USA in places like Seoul, South Korea.
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Oak and Stone Therapy is a group practice of seasoned, mostly Asian American marriage and family therapists with offices in Pasadena, Highland Park, and Koreatown Los Angeles, and online across California. We help adults, couples, and families with family expectations, the pressure to succeed, guilt, caring for aging parents, and living between two cultures. Therapy is available in English, Korean, and Mandarin, and clients of all backgrounds are welcome.
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Our founder, Hatty J. Lee, LMFT, has more than 16 years of experience with actors, writers, musicians, founders, and executives in American and Korean entertainment.
Elizabeth Rhee, LMFT, specializes in therapy for artists, creatives, and executives as well.
Michelle Park, AMFT, and Minji Kim, AMFT, also work with creatives, executives, and high-performing professionals, and Minji offers therapy in Korean and English online across California.
Our team helps high achievers with burnout, perfectionism, performance and creative blocks, and the pressure that comes with success. Associates are employed by Oak and Stone Therapy and supervised by a licensed marriage and family therapist.
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Yes. An Associate Marriage and Family Therapist (AMFT) has a master's degree and is registered with the California Board of Behavioral Sciences while earning at least 3000 hours toward licensure, which can take up to 6 years (if not more sometimes). At Oak and Stone Therapy, many of our associates are top tier having completed an intensive training program in Restoration Therapy, with live supervision and detailed review of recorded sessions, far more oversight than most therapists receive. Many have also completed advanced Brainspotting training toward certification. Every associate is employed by Oak and Stone Therapy and supervised by a licensed marriage and family therapist, and associates often have more availability and lower fees, starting at $175 per session.
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Yes. Some of our therapists offer sessions that are available from 6am to 10pm, seven days a week, at our Pasadena, Highland Park, and Koreatown offices and online across California. Evening and weekend times fill quickly, so we recommend requesting a free consultation early and sharing the times that work best for you.
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Oak and Stone Therapy was founded in 2016 by Hatty J. Lee, LMFT, who has more than 16 years of clinical experience. For a decade, we have been one of the longest-running Asian American–led group practices in Los Angeles, growing to three offices in Pasadena, Highland Park, and Koreatown and a team of trained marriage and family therapists.
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We accept IvyPay which is a HIPAA compliant method of paying for sessions. You will receive a text message asking for you to input your debit card, credit card, or Flexible Spending Account (FSA) card to be saved for ongoing sessions.
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Go to our contact page and submit your contact information through the inquiry form with your available times/days to schedule an initial phone consultation.
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We will spend some time exploring the reason that brings in you into therapy as well as the expectations that you have for therapy. We will also identify goals for therapy. Your therapist will answer any questions or concerns that you may have regarding therapy.
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Our therapists do not see anyone they personally know in treatment because our personal relationship will cause us to have bias in the therapeutic relationship. We also do not wish to engage in a dual relationship in which we have more than one type of relationship with you and can compromise the therapeutic relationship. However, if you contact us, we can offer referrals to trusted colleagues in our field who can support you through your life journey.
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Yes, our lowest sliding scale goes down to $100. Anything below our therapists’ full fee is considered a sliding scale. The sliding scale is offered based on evidence of need and availability at the time of inquiry. Please feel free to discuss your needs with us during our phone/virtual consultation.
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Our assumption is that you have most likely tried different avenues (i.e. talking to trustworthy people around you, googling information about how to get yourself help, spiritual support, your community network, reading self-help books, waiting it out to see if things will get better, etc.) of trying to get yourself help and you may now be wondering if therapy might be for you. Everyone experiences challenging situations that may feel like roadblocks on his or her life journey. Seeking out therapy does not mean you are "crazy" or that something is wrong with you. In fact, your ability to consider therapy has implications that you have enough self-awareness to realize that you may need professional support to get through difficult time. Therapy provides long-lasting benefits and change in your life, helping you to learn skills to help identity and address your triggers to problems and learn ways to engage in healthy patterns of thinking, feeling, and relating with others to promote a more fulfilling life.
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Yes. We have a fully fluent mandarin-speaking therapist at Oak and Stone Therapy at the Pasadena office, and virtually across California for residents living in Los Angeles, the San Gabriel Valley, the Bay Area San Francisco, and residents living beyond the USA in places like Taipei and Asia.
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Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services, including psychotherapy services.
Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059. -
Look for a couples therapist trained in a proven couples method that is evidence-based, such as Restoration Therapy, Brainspotting, Emotion-Focused Therapy, and Gottman Method, who works with both partners without taking sides. Repeating fights are usually about unmet needs underneath the topic, so a good couples therapist helps you name the cycle instead of refereeing the argument. Our couples therapists in Pasadena, Highland Park, and Koreatown offer a free consultation where you can ask how they work with recurring conflict.
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Yes. Oak and Stone Therapy offers secure online therapy anywhere in California and Washington state for burnout, anxiety, and feeling disconnected from yourself. Our seasoned, mostly Asian American therapists help high-achieving adults who feel exhausted, anxious, numb, or out of touch with what they want. Every therapist is trained in insight and experiential-oriented approach called Restoration Therapy and Brainspotting, a brain-body approach that helps you reconnect with emotions that are hard to reach through talk alone.
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Brainspotting is a brain-body therapy discovered in 2003 by Dr. David Grand, who trained in EMDR in 1993 and developed his own EMDR method, Natural Flow EMDR, before noticing that where a client looks can unlock deeper processing. It uses eye position to access and process emotions, trauma, and stuck patterns held below conscious thought.
Many clients choose it over EMDR because it is less structured and more client-led: your therapist follows your pace, you do not have to retell every detail of what happened, and it blends naturally with talk and couples therapy. Every therapist at Oak and Stone Therapy is trained in Brainspotting, many with advanced training, and EMDR is also available at our Pasadena office.
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Brainspotting grew out of real-world trauma care. Dr. David Grand has used it with survivors of the September 11 attacks, Hurricane Katrina, and the Sandy Hook Elementary School shooting, and he led free Brainspotting trainings for therapists in Newtown, Connecticut. He has also used it with combat veterans, professional athletes, and performers. In a 2017 multicenter study of 76 adults with trauma or PTSD, clients who received just three 60-minute Brainspotting sessions showed significant reductions in PTSD symptoms, with no significant difference in improvement compared with clients who received EMDR, and symptoms were measured again six months later. The research is still early given that it was discovered much later so EMDR has the larger evidence base, and we will help you choose the approach that fits you.
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Brainspotting helps with trauma and PTSD, anxiety and panic, burnout, grief, perfectionism, and performance and creative blocks for athletes, artists, and professionals. It is especially helpful for people who understand their patterns but still feel stuck, who have talked about something for years without relief, or who find feelings hard to put into words.
We also use Brainspotting in couples therapy to help partners calm reactivity and heal old wounds that keep showing up in the relationship.